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Frequently asked questions about Casino1Go

Why is the credit card slower than Trustly?

When using Litecoin (LTC) for transactions, deposits are processed within 5 to 30 minutes. Withdrawals via this cryptocurrency method typically complete within 0 to 24 hours. This means players can often access funds relatively quickly after initiating a withdrawal.
MiFinity, an e-wallet service, offers instant deposits, meaning funds are available in the player's account immediately. Withdrawals through MiFinity also fall within the 0 to 24 hours timeframe. This offers a similar speed to Litecoin for cashing out winnings.
Credit card transactions are not detailed in the provided data, making direct comparison difficult. However, both Litecoin and MiFinity offer withdrawal times of up to 24 hours, indicating a general timeframe for fund availability. Limits for both Litecoin and MiFinity withdrawals are set between €20 and €10,000.
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Answers regarding account, bonus, and payments at Casino1Go

What does not count towards bonus wagering?

The wagering requirement for the welcome bonus is between x35 and x45 times the bonus amount. During bonus play, the maximum bet allowed is €5. Exceeding this limit can lead to the forfeiture of bonus funds and any winnings derived from them.
When wagering the welcome bonus, only slot games contribute 100% towards meeting the requirement. This means that bets placed on slots are the most efficient way to clear the wagering obligations. The bonus funds must be used within 30 days of receipt.
Table games and live casino games contribute only 10% towards the bonus wagering requirement. For example, a €10 bet on a table game would only count as €1 towards the wagering. This significantly slows down the process of meeting the turnover for these game types.

Which studios use 6x5 reels instead of 5x3?

The game Dead or Alive 2, developed by NetEnt, features a 5x3 reel setup. This specific slot utilizes 9 paylines for gameplay. The game is characterized by its high volatility, meaning wins can be infrequent but potentially large.
The RTP for Dead or Alive 2 is stated as 96.82%, which is a theoretical return to player percentage over an extended period. The maximum win multiplier for this title is listed as x111111. This indicates a high potential for significant payouts within the game.
Information regarding studios that utilize 6x5 reels instead of the standard 5x3 is not present within the provided data. The focus remains on specific game mechanics and provider details for the available titles. The minimum deposit to play at the casino is €10.

Is a win after a 6 EUR bet voided?

The maximum bet allowed while playing with bonus funds is €5. If a player places a bet of €6 while a bonus is active, this bet would exceed the allowed limit. Such an action could potentially lead to the voiding of any winnings resulting from that bet.
The welcome bonus offers up to €2,000 in bonus funds along with 100 free spins. The wagering requirement for this bonus ranges from x35 to x45. Players must be mindful of the €5 maximum bet rule to avoid jeopardizing their bonus or winnings.
There is no specific mention of a €6 bet directly causing a win to be voided in the provided terms. However, the stated maximum bet of €5 while a bonus is active is a strict condition. Violating this rule can result in the loss of bonus funds and associated winnings.

Which video poker variant reaches over 99 percent RTP?

The provided data does not contain information on specific video poker variants or their RTP percentages. The details focus on slot games, their volatility, and reel configurations. The game Dead or Alive 2 by NetEnt has a listed RTP of 96.82%.
The maximum win potential in Dead or Alive 2 is a multiplier of x111111, and it is a high volatility slot. The wagering requirement for the welcome bonus ranges from x35 to x45, and the bonus must be wagered within 30 days. The minimum deposit is €10.
For general slot gameplay, the contribution towards wagering is 100%. However, table games and live games only contribute 10%. This distinction is important for players aiming to fulfill bonus conditions efficiently through different game types available on the platform.
Quick answers to common questions
QuestionShort Answer
What welcome bonus is available?300% welcome bonus up to €2,000 plus 100 free spins
What is the minimum deposit?from EUR 10, depending on the method
How long does a withdrawal take?e-wallets and crypto usually same day, cards 1-3 business days
Is there a mobile app?yes, for Android and iOS plus a mobile web version
Can games be tested for free?yes, most slots run in demo mode without a deposit
How do I reach support?live chat and email, around the clock
Which currencies are accepted?EUR and other common currencies

What is the wager for the 300% bonus?

The 300% welcome bonus up to €2,000 is subject to wagering requirements that range from x35 to x45. This means that for every €1 wagered, a certain amount must be wagered again before the bonus funds can be withdrawn. The specific multiplier applied will determine the total turnover needed.
For example, if a player receives the maximum €2,000 bonus and the wagering requirement is x40, they would need to wager a total of €80,000 (€2,000 x 40) on eligible games. This turnover must be completed within a 30-day timeframe.
It is important to note the game contribution rates, where Slots contribute 100% towards wagering, while Table Games and Live Casino games only contribute 10%. Therefore, to meet a x45 wagering requirement in table games, significantly more wagers are needed compared to slots.

What is the benefit of La Partage in French Roulette?

The provided data does not contain specific information regarding the 'La Partage' rule in French Roulette. Therefore, an analysis of its direct benefit in terms of wagering or player advantage cannot be provided based on the available facts.
The game contribution for Table Games, including roulette variants, is listed at 10%. This means that only 10% of any wager placed on a table game counts towards fulfilling the wagering requirements of bonuses.
Given this contribution rate, players aiming to clear bonus wagering through table games would need to place a substantially higher volume of bets compared to playing slots, which contribute 100%.

When is Cashback between 5 and 10 percent credited?

Information regarding a cashback bonus, whether it is between 5 and 10 percent or any other value, is not present in the provided data. Consequently, the specific crediting schedule for such a bonus cannot be determined.
The data does detail a minimum deposit of €10 for some payment methods, such as Paysafecard, and €20 for Bank Transfers. However, these relate to funding an account, not to the mechanics of cashback bonuses.
The wagering requirements for bonuses, ranging from x35 to x45, and the 30-day expiry period, are key terms that apply to bonus funds and winnings. These terms dictate how bonus money must be played through.

Why does the live stream stutter with a weak connection?

The data indicates that the Casino1Go application requires specific operating system versions, Android 8.0+ and iOS 13+, and a minimum of 2 GB RAM. These are hardware and software prerequisites for optimal performance.
While the technical requirements for the app are listed, specific details regarding the live streaming technology or potential causes for stuttering due to connection quality are not provided. The app size is approximately 45 MB for Android and 60 MB for iOS.
A weak internet connection can inherently cause issues with streaming any form of real-time video content. This is a general technical principle that applies broadly to online streaming services, regardless of the specific casino platform.

How many bets are needed for x45 in table games?

To fulfill a x45 wagering requirement in table games, a significantly higher number of bets are needed due to their 10% contribution rate. For instance, if a player wagers €10, only €1 counts towards the wagering.
This means that to wager €45,000 (if the bonus was €1,000 and the requirement x45), a player would need to place a total of €450,000 in wagers on table games (€45,000 / 0.10).
In contrast, playing slots, which contribute 100% to wagering, would require a total wager amount of €45,000 to meet the same x45 requirement. The game Jammin' Jars by Push Gaming, for example, has a high volatility and RTP of 96.83%.

When do the 100 free spins expire?

The 100 free spins are part of a welcome bonus package that also includes a 300% match up to €2,000. This bonus offer has a validity period of 30 days from activation. Therefore, players should aim to utilize all free spins within this timeframe.
The total bonus amount, including any winnings from the free spins, is subject to wagering requirements. The wagering multiplier ranges from x35 to x45, depending on the specific bonus terms. This means the bonus funds must be wagered a certain number of times before they can be withdrawn.
For example, if a player receives €100 in winnings from the free spins and the wagering requirement is x40, they would need to wager €4,000. It is crucial to check the exact wagering multiplier associated with the free spins portion of the bonus.

How do Corner 8:1 and Dozen 2:1 differ?

The game rules for specific bets are not detailed in the provided data. Information regarding the mechanics or payouts of bets such as 'Corner 8:1' or 'Dozen 2:1' is not available. Players would need to consult the casino's game documentation for these specifics.
The provided data does include details on a slot game, Midas Golden Touch by Thunderkick. This game features a 5x3 layout, 15 paylines, a high volatility rating, and a Return to Player (RTP) of 96.10%. Its maximum win potential is stated as x10100.
Additionally, bet contributions to wagering requirements are outlined: Slots contribute 100%, while Table Games and Live Casino games contribute 10%. This means wagering on slots clears the bonus much faster than on other game types.

How long does KYC verification take after registration?

KYC verification, a mandatory process for player identification, typically takes 24 to 48 hours to complete. This timeframe begins after all required documents have been successfully submitted by the player. Players should account for this processing period.
To pass KYC, players must provide an official identification document, such as a passport or driver's license, alongside proof of address. The proof of address document must be recent, no older than 3 months. Ensuring these documents are current and clear is vital for prompt verification.
Once verified, players can proceed with deposits and withdrawals. For example, USDT (TRC-20) transactions offer instant deposits and withdrawals within 0-24 hours, with limits ranging from €20 to €10,000. Visa/Mastercard withdrawals take 1-3 business days.

What to consider for a 10 instead of 20 EUR minimum deposit?

A minimum deposit of €10 is available for certain payment methods, specifically card transactions like Visa and Mastercard. This allows players to engage with the casino's offerings with a lower initial investment. These deposits are processed instantly.
For cryptocurrency deposits, such as USDT (TRC-20), the minimum deposit requirement is €20. While this method offers instant deposits and fast withdrawals, it has a higher entry threshold compared to card payments. Fees for crypto transactions are generally limited to network fees.
The maximum deposit limit for Visa and Mastercard is €5,000, while USDT allows for deposits up to €10,000. Choosing a €10 deposit with a card means you are eligible for the bonus, provided you meet other conditions, but you will not be able to use crypto methods for that initial deposit.

Which method suits a 50 EUR budget?

For a €50 budget, both Visa/Mastercard and USDT (TRC-20) are suitable deposit methods, falling within their respective limits. Visa/Mastercard have a limit of €10 to €5,000, while USDT ranges from €20 to €10,000. Both offer instant deposits.
If rapid fund availability for withdrawals is a priority, USDT stands out. Its withdrawal processing time is between 0 to 24 hours. In contrast, Visa withdrawals can take 1 to 3 business days to complete. Both methods have no direct transaction fees from the casino.
When considering the welcome bonus of 300% up to €2,000 plus 100 free spins, a €50 deposit would yield a €150 bonus. This bonus, along with any free spin winnings, is subject to wagering requirements of x35-x45 and must be fulfilled within 30 days.

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